Scottish Mountain Gear have repaired the shoulder straps on two of my ancient Macpac Heavy Duty Aztech rucksacks. In both cases, I was pleased with their work so, when my Akto tore in a position I could not easily patch, I trusted them to fix it. I hope you can see in the photo that the seamstress had to unstitch the door’s hood before she could patch the tear. Fixing it was not straightforward but the repair is excellent.
The cost? Scottish Mountain Gear charged me £25. Outstanding service.